Cancellation Policy

The cancellation policy at 51 Gym is 12 hours prior to the scheduled class. 51 members can cancel their class through the app, or by contacting the gym reception.
Cancellations made outside of the 12-hour window will result in a cancellation fee. Please see details below.

Late Cancel & No-Show Policy

Due to current class size restrictions as per government guidelines, it is important that we maximise the limited class capacity and ensure that we have available spaces for those who wish to come and work out with us.

Members will be required to pay a fee for late cancellations and no-shows. Our existing cancellation window will remain 12 hours prior to the scheduled class.

AED 25 per late cancellation.

AED 50 per no-show.

Payments can be made through the 51 Gym app, or in-house at the gym. Please note that you will be unable to book future classes if you have outstanding payments, until cancellation fees have been cleared.

If you have questions about any of these changes or your account, please do not hesitate to contact us and we will be happy to help.
You can contact us at [email protected], or come and speak to a member of staff in-house.

Refund Policy

No refund is applicable on any membership package.